Privacy Policy

Last updated: February 10, 2026

1. Introduction

HustleAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform").

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number, business name, and industry type.

Business Data: Service types, pricing, operating hours, service area, and AI dispatcher configuration settings you provide.

Communication Data: Phone call recordings, SMS messages, and lead information processed through our AI dispatcher on your behalf.

Usage Data: Log data, device information, IP address, browser type, and pages visited.

Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number.

3. How We Use Your Information

  • Provide, maintain, and improve our AI dispatcher services
  • Process and manage your account and subscription
  • Handle phone calls and SMS messages on behalf of your business
  • Send you service updates and notifications about leads
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:
  • Service Providers: Twilio (phone/SMS), Stripe (payments), Google Cloud (AI processing)
  • Third-Party Integrations: Yelp, Thumbtack, and Google Business — only when you explicitly connect these services
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest. Access to customer data is restricted to authorized personnel only. We conduct regular security reviews of our infrastructure.

6. Data Retention

We retain your account data for as long as your account is active. Call recordings and message logs are retained for 90 days by default. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:
  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Request information about how your data is used
  • Close your account at any time

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform. Your continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@servicebot.ai
Website: servicebot.ai